Effective Date: October 22, 2024
Welcome to Marina’s Animal Adventures! These Terms and Conditions (“Terms”) govern your use of our website www.marinasanimaladventures.com and our dog training and pet sitting services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. Services
Marina’s Animal Adventures provides pet training, pet sitting, and related services. We offer personalized care for your pets, ensuring their safety, well-being, and comfort. Please note that our services may vary depending on your location, the specific needs of your pet, and availability.
2. Booking and Payments
2.1 Booking Process
To book our pet sitting or training services, you must complete the booking form on our website or contact us directly. All bookings are subject to availability, and we reserve the right to refuse service at our discretion.
2.2 Payment
Payment for services is required in advance unless otherwise agreed. We accept major credit cards through our secure payment processor. Full payment is required at the time of booking unless a payment plan has been established. Failure to provide timely payment may result in the cancellation of your booking.
3. Cancellations and Refunds
3.1 Cancellations by Client
If you need to cancel your booking, please notify us as soon as possible. Cancellations made 48 hours before the scheduled service are eligible for a full refund. Cancellations made less than 48 hours in advance may not be eligible for a refund, depending on the circumstances.
3.2 Cancellations by Us
We reserve the right to cancel services due to unforeseen circumstances, such as weather conditions, emergencies, or staff availability. In such cases, we will offer a full refund or reschedule the service at no additional cost.
4. Client Responsibilities
4.1 Accurate Information
You agree to provide accurate and complete information about your pet(s), including any special needs, medical conditions, or behavioral issues. Failure to disclose relevant information may result in the suspension or termination of services.
4.2 Pet Care Requirements
You are responsible for providing all necessary supplies, including food, medications, leashes, and any other items required for the care of your pet(s). Marina’s Animal Adventures is not responsible for any harm resulting from the failure to provide adequate supplies or instructions.
4.3 Safety and Environment
You agree to provide a safe environment for our pet sitters and trainers. We reserve the right to terminate services if we determine that the environment is unsafe or if your pet exhibits aggressive behavior that poses a risk to our staff or other animals.
5. Liability and Disclaimers
5.1 Limitation of Liability
While we take every precaution to ensure the safety and well-being of your pet(s), you understand and agree that Marina’s Animal Adventures is not responsible for any injury, illness, or loss that occurs while your pet is in our care, except in cases of gross negligence or willful misconduct.
5.2 Indemnification
You agree to indemnify and hold Marina’s Animal Adventures, its employees, and agents harmless from any claims, damages, or expenses arising from your use of our services, including but not limited to any injuries or damages caused by your pet(s) to other people, animals, or property.
5.3 Veterinary Care
In the event that your pet requires medical attention while in our care, we will make reasonable efforts to contact you or your emergency contact. If you cannot be reached, we reserve the right to seek veterinary care at your expense. We are not liable for any outcomes related to emergency medical care.
6. Intellectual Property
All content on our website, including but not limited to text, images, logos, and videos, is the property of Marina’s Animal Adventures and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
7. User Conduct
By using our website and services, you agree not to:
- Violate any applicable laws or regulations
- Use our services for any unlawful or fraudulent purposes
- Post, transmit, or share any content that is offensive, harmful, or defamatory
- Attempt to gain unauthorized access to our systems or interfere with our website’s operation
8. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the Privacy Policy to understand our practices regarding your data.
9. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website, with the updated “Effective Date.” Your continued use of our website or services following any changes indicates your acceptance of the modified Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Oregon, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be resolved in the courts of Oregon.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Marina’s Animal Adventures LLC
Email: marinasanimaladventures@gmail.com
Phone: (541) 716-5321
Address: PO Box 83 Brookings, OR 97415